Privacy Policy
HelioPeak is developed by SVDT-Consultancy bv ("we", "us", "our"). We are committed to protecting your privacy. This Privacy Policy explains what data HelioPeak collects, how it is used, and your rights as a user.
1. Data We Do Not Collect
HelioPeak does not collect, store, or transmit any personal data. Specifically:
- We do not collect your name, email address, phone number, or location.
- We do not collect your PVOutput API key or System ID.
- We do not have access to your solar production data.
- We do not use advertising or tracking frameworks.
- We do not sell, share, or transfer any data to third parties.
2. Data Stored Locally on Your Device
HelioPeak stores the following information locally on your device only, using iOS standard storage (UserDefaults):
- Your PVOutput System ID(s) and API key(s)
- Your app preferences (appearance, currency, electricity price)
- Your analytics opt-in/opt-out preference
This data never leaves your device. It is not transmitted to us or to any server. If you delete the app, all locally stored data is permanently removed.
3. Communication With PVOutput
HelioPeak communicates directly with the PVOutput.org API to retrieve your solar production data. These requests are made from your device to PVOutput's servers. We do not operate any intermediary server and have no access to this communication.
Your use of PVOutput's service is subject to PVOutput's own terms and privacy policy.
4. Anonymous Analytics (TelemetryDeck)
HelioPeak uses TelemetryDeck for anonymous, privacy-first analytics. TelemetryDeck is GDPR-compliant and does not require an App Tracking Transparency (ATT) prompt.
What is collected (in aggregate, not personally identifiable):
- Which screens are viewed (e.g. "Charts tab opened")
- App version and iOS version
- Device type (e.g. "iPhone") and country (aggregated)
What is NOT collected:
- Your IP address (TelemetryDeck does not log IP addresses)
- Your name, email, or any personal identifier
- Your solar production data, API key, or System ID
- Any data that could identify you as an individual
You can opt out at any time in the app under Settings > Analytics. When disabled, no analytics data is sent.
5. Crash Reporting (Sentry)
HelioPeak uses Sentry to automatically detect and report app crashes. Sentry is hosted on EU servers (Germany) for GDPR compliance.
What is collected when a crash occurs:
- Stack trace (technical information about where the crash happened)
- Device type and iOS version
- App version
What is NOT collected:
- Your name, email, or any personal identifier
- Your solar production data, API key, or System ID
- Screenshots or screen recordings
- Your IP address is not stored
Crash reporting helps the developer identify and fix issues quickly, improving the app for all users.
6. In-App Purchases
HelioPeak offers an optional in-app purchase to unlock support for multiple systems. Purchases are processed entirely by Apple through the App Store. We do not have access to your payment information, Apple ID, or purchase history.
7. Children's Privacy
HelioPeak is not directed at children under the age of 13. We do not knowingly collect any data from children.
8. Data Security
Since HelioPeak does not collect or transmit personal data, there is no personal data at risk. Your credentials are stored locally on your device using iOS standard storage mechanisms, protected by your device's built-in security (passcode, Face ID, Touch ID).
9. Your Rights (GDPR)
As a resident of the European Economic Area, you have the right to access any personal data we hold about you, request deletion, and opt out of analytics. Since we do not collect any personal data, these rights are automatically fulfilled. You can opt out of anonymous analytics at any time in the app settings.
10. Your Rights (United States / CCPA)
If you are a resident of California or another US state with consumer privacy laws, you have the right to know what personal data is collected and to request its deletion. Since HelioPeak does not collect, store, or sell any personal information, these rights are automatically fulfilled. We do not sell or share personal information with third parties.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this page periodically.
12. Contact
If you have any questions about this Privacy Policy, you can reach us at:
Email: info@heliopeak.app
Developer: SVDT-Consultancy bv, Belgium